In case you missed the announcement: The Alteryx One Fall Release is here! Learn more about the new features and capabilities here
Start Free Trial

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Intermittent "Error in SSH layer" and "Failed Initialization" when connecting to SFTP

patrickprentice
8 - Asteroid

Hey all.  I've been running into an issue with a new sftp I'm using to retrieve a report.  For some reason, every 4 out of 5 times or so I try to connect to the thing using the download tool it gives me either "Error in SSH layer" or "Failed Initialization" errors.  I have no problems connecting using WinSCP and that 1 out of 5 times it does work it connects immediately.  We've pretty much ruled out any sort of firewall or policies as culprits, especially since I can eventually connect.

 

My current work around is just using an iterative macro to keep hitting the sftp until it finally connects and gives me what I want, but the download tool's timeout option isn't working and defaults to 60 every time.  That means I usually takes me a full 5 minutes just to get in and get a list of files then another 5 minutes to download each file.  I'd rather not tie up my server queue for 10+ minutes just because something isn't working right here.

 

Has anyone else dealt with this before or have any ideas on how to fix it?  I have spent way too much of my time trying to solve this issue.

0 REPLIES 0
Labels
Top Solution Authors