Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Installation in a new machine

mmezzalira
6 - Meteoroid

Hi Community,

 

as I have got a new laptop (windows) I had to re-install Alteryx Designer and re-activate my license.

 

I asked the admin to revoke the license on the old machine and I am installing the Alteryx Designed non-admin version but instead of being asked of the license number, I received the window shown below, which I think is for the admin version. I tried downloading older version and rebooted my machine. 

 

Please help.

 

mmezzalira_0-1646998932521.png

 

4 REPLIES 4
Jonathan-Sherman
15 - Aurora
15 - Aurora

Hi @mmezzalira,

 

You'll want to hide the toast about the license server (the red X in the top right hand corner), there should be a cog underneath allowing you to switch to use a license key, you can activate your license from there:

JonathanSherman_0-1646999583457.png

 

If you've got any questions just let me know!

 

Kind regards,

Jonathan

mmezzalira
6 - Meteoroid

Thanks Jonathan, this is what I see which is different unfortunately.

 

mmezzalira_0-1647003605525.png

 

mmezzalira
6 - Meteoroid

think I managed! thanks a lot!

Jonathan-Sherman
15 - Aurora
15 - Aurora

No problem at all! For others who read this post, you'll want to go to Change License System and should be able to enter the license key

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