Bring your best ideas to the AI Use Case Contest! Enter to win 40 hours of expert engineering support and bring your vision to life using the powerful combination of Alteryx + AI. Learn more now, or go straight to the submission form.
Start Free Trial

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Installation in a new machine

mmezza
6 - Meteoroid

Hi Community,

 

as I have got a new laptop (windows) I had to re-install Alteryx Designer and re-activate my license.

 

I asked the admin to revoke the license on the old machine and I am installing the Alteryx Designed non-admin version but instead of being asked of the license number, I received the window shown below, which I think is for the admin version. I tried downloading older version and rebooted my machine. 

 

Please help.

 

mmezzalira_0-1646998932521.png

 

4 REPLIES 4
Jonathan-Sherman
15 - Aurora
15 - Aurora

Hi @mmezza,

 

You'll want to hide the toast about the license server (the red X in the top right hand corner), there should be a cog underneath allowing you to switch to use a license key, you can activate your license from there:

JonathanSherman_0-1646999583457.png

 

If you've got any questions just let me know!

 

Kind regards,

Jonathan

mmezza
6 - Meteoroid

Thanks Jonathan, this is what I see which is different unfortunately.

 

mmezzalira_0-1647003605525.png

 

mmezza
6 - Meteoroid

think I managed! thanks a lot!

Jonathan-Sherman
15 - Aurora
15 - Aurora

No problem at all! For others who read this post, you'll want to go to Change License System and should be able to enter the license key

Labels
Top Solution Authors