Hi @Inactive User
I can see your question is similar to this one. Maybe you can follow the same post.
Hope this helps : )
Hello! So sorry, this account and this post were supposed to deactivated after I realized I signed up with two different emails when I initially joined a few months ago. I posted it on the account I actually use.
Thank you both for looking into this. I was able to find a solution with the help of a community member.