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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

I cant activate my alteryx license

ocaceres
5 - Atom

Hi!

 

When I tried to active my license this appears this error

 

Can someone help me please?

 

ocaceres_0-1611094824113.png

 

4 REPLIES 4
Qiu
21 - Polaris
21 - Polaris

@ocaceres 
Can you translate it to english?😂

ocaceres
5 - Atom

@Qiu

 

It says:

Server was not able to process request correctly. Could not activate a license key.

Qiu
21 - Polaris
21 - Polaris

@ocaceres 

This post gives some general issues regarding licensing.

A bit more details can help us understand the situation also.

like you are doing offline/online? inside company network?

amandayt
5 - Atom

I'm also running into this issue when using a virtual machine

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