I cant activate my alteryx license

[ocaceres]

Hi!

When I tried to active my license this appears this error

Can someone help me please?

[Qiu]

@ocaceres 
Can you translate it to english?😂

[ocaceres]

@Qiu

It says:

Server was not able to process request correctly. Could not activate a license key.

[Qiu]

@ocaceres 

This post gives some general issues regarding licensing.

A bit more details can help us understand the situation also.

like you are doing offline/online? inside company network?

[amandayt]

I'm also running into this issue when using a virtual machine