How to show letters like ë, ü and ï in the Visual Layout Tool and Email Output Tool

Hi!

I am making a layout by using the Visual Layout Tool, whereby the inputs are multiple tables and reports texts. In the Visual Layout tool, letters like ë, ü and ï can't be shown in a normal way, for example it changes into this: Ã«.

If I save the layout via the Render Tool into a Pdf, the letters are shown normally. If I want to output the Visual Layout directly in an email via the Email tool, this is not the case.

Does somebody know the solution to this problem to show the letters normally in the Email?

I tried to insert a formula with "CoverttoCodePage" between the report tools and the visual layout tool, but unfortunately this does not yet work for me.

Tips are welcome!

Reporting

Accepted answers

CharlieS

That's an extremely relevant post. Nice find, @DavidxL!

So it seems like the solution it to replace them in the Layout field after the Visual Layout tool. Since this is a back-end fix and what needs to be replaced might change, I suggest using a Text Input with each character and replacement and a Find Replace tool to edit the Layout from the Visual Layout tool.

All comments

CharlieS

Just in case you're not aware, German orthography allows these diacritic characters to be transcribed with a -e

"When it is not possible to use the umlauts (for example, when using a restricted character set) the characters Ä, Ö, Ü, ä, ö, ü should be transcribed as Ae, Oe, Ue, ae, oe, ue respectively, following the earlier postvocalic-e convention; simply using the base vowel (e.g. u instead of ü) would be wrong and misleading."

https://en.wikipedia.org/wiki/German_orthography

So in a Formula tool, you could use:

Replace([Field],"ü","ue")

RK3

Hi CharlieS,

Thank you for your reply - I am writing stuff in Dutch, where in our language it is not standard to write for example: "cliënten" (clients) as "clieenten", So In this case I would still like to make the characters like ë, and not ee.

No other tips to solve this?

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