How to remove machines from the license portal?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
I currently have an 80 seat license for Designer.
Each time a new user starts with the business they get a Windows desktop with a specific ID, in addition we recently competed a major desktop image update which meant that every user received a new desktop and had to re-register Alteryx.
As a result I have in excess of 190 entries in the "Machines" section.
I can see how to delete a "User" but I don't want to do that as most of the users simply have new machines. I cannot see how to delete a "Machine".
License management is fiddly enough in the portal without in excess of 100 pointless entries making it harder.
Regards,
Paul
Solved! Go to Solution.
- Labels:
- Installation
- Licensing
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hello @Paul_Holden
I would recommend you email Fulfillment@alteryx.com for assistance.
They can provide you with the needed steps to free up some seats on the License portal!
Thanks!
TrevorS
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Notify Moderator
Hi,
Fulfilment confirmed that there is no way for an administrator to do this from the portal...
"For totally removing the device, you will have to provide us with a list of the Machine IDs and we will remove them for you. "
One for the improvements list I think.
Regards,
Paul
