How do i contact sales when Alteryx website isnt working correctly?

[ChrisGomesRathbone]

Hi, trying to spend money with your service to buy a licence.

The website isnt working to allow me to contact sales. The chat bot tells me to use the website contact page.

Help?

[alexnajm]

If you've provided your information, someone should reach out via email shortly!

[AlteryxMatt]

Hi @ChrisGomesRathbone!

You can reach support by submitting a ticket at my.alteryx.com. 

[ChrisGomesRathbone]

Where do i submit a ticket? I've got that website open (my.alteryx.com) but there isnt anywhere labelled 'start a ticket' or similar.

This seems increasingly frustrating. I began this process on Friday.

I want to be clear, I am not making some general enquiry.

I want to spend money with Alteryx, I have a user who is a previous Alteryx user and wants a new licence with his new company.

[alexnajm]

It would be under “case management” on the My Alteryx page

Honestly, it may be because of the whole Alteryx One announcement at Inspire and the likely change to the pricing model

if you don’t have success, let me know - I can try to get you in touch with a rep

[AlteryxMatt]

Hi @ChrisGomesRathbone 

If you follow this link below, it should get you to a form to fill out that goes directly to our sales team. Please let me know if you have any questions about this process.

Alteryx.com Sales Contact