How do I update to Alteryx Designer (2021.4)?

[AlteryxTrev]

Hi All,

In the Announcements section I see that 2021.3 and 2021.4 were released, however, I do not see these available for download (The New Versions tab is greyed out). Any idea why the most recent available for download is 2021.2?

[JosephSerpis]

Hi @AlteryxTrev do you have a dropdown on the right hand corner of the screen below you may need to select another option/account as they are linked to your licences in your organisation and help decide what versions you can download based on if you have any active licences within those accounts.

[AlteryxTrev]

There is only one email address there (my company only has one license). There is a dropdown but the dropdown is just to logout or look at the profile.

[JosephSerpis · Accepted solution]

Hi @AlteryxTrev reach out to your Alteryx account manager regarding the portal. In terms of getting access to 2021.4 if you select the trail you get the latest version of Alteryx.