Advent of Code is back! Unwrap daily challenges to sharpen your Alteryx skills and earn badges along the way! Learn more now.

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

HELP 32-bit Database Connections Error |Alteryx11.8

Mizuno
8 - Asteroid

Hi All

 

I want to connect to 32Bit Database using Input Toll  

 

When I changed Alteryx from 11.7 to 11.8, I got an error. Please tell me the cause

 

Pic.JPG

3 REPLIES 3
MikeSp
Alteryx
Alteryx

Hello @Mizuno,

 

I wasn't able to effectively translate this message on my end, but I believe it may be mentioning something about the file not being found?

 

This error will appear if the "AlteryxConnect32.exe" isn't found in the bin\bin32 directory where Alteryx Designer is installed. By default, this would be:

 

C:\Program Files\Alteryx\bin\bin32\AlteryxConnect32.exe

 

2018-03-09_17-35-26.png

 

We've seen this file recently quarantined or removed by some antivirus products, which will cause this error. Can you check in your antivirus product to see if this file was quarantined or deleted, and if so, you should work with your IT team to whitelist the file and either replace the file from the quarantine or re-install the product.

 

Please feel free to reach out to our support group at support@alteryx.com if you need any additional help!

 

Thank you!

Mike Spoula
Senior Solutions Architect
Alteryx
Mizuno
8 - Asteroid

Thank you very much

 

After changing the anti-virus product settings, the problem was solved.

 

JonBlent
6 - Meteoroid

 am having this issue also

 

JonBlent_0-1613662349234.png

 

but the .EXE file is where it is supposed to be.

 

JonBlent_1-1613662391102.png

 

Labels
Top Solution Authors