Gallery Workflow Not Exporting Results To network Folder Location

Question

Alteryx Fans, Good Day Everyone!!

I have at least two workflows in the Alteryx Gallery that I have noticed are not exporting to specified folder locations upon completion of their respective workflows.  The results do appear correctly within the gallery, which are downloadable, but I thought that if, within a workflow, a specific folder location was used in the output tool, the results of the workflow would write to that folder.  Is this not the case?  Are there any settings that I may potentially be overlooking?  Thank you!!

robg1409 · Accepted Answer

Hi Robert

Have you made sure the file path is set to UNC?  In the workflow if you go through Options > Advanced Options > Workflow Dependencies and then click "All UNC" this will change the file path so that it runs from the Gallery to your desired location.  I know we had problems with this when we first started using the Gallery.

Hopefully that helps?

Thanks

Rob

patrick_digan · Accepted Answer

@robertfishel I would guess the output is being "packaged" when you save the workflow to the gallery. There is a good article here. When you save a workflow to the gallery, it will sometimes package the output with the workflow. This means that instead of writing to the network drive, it will write relative to the workflow on the alteryx server. The good news is that this is then viewable/downloadable to end user. The bad news is that is that it no longer writes to the network drive. A file written to the network drive won't appear in the gallery and won't be downloadable.

BrianR · Accepted Answer

One thing to check in situations like this - in the Server Settings, there is a "Run As" setting. This is the account that the workflow will run as when executing from Gallery...and subsequently, that account has to have permissions to write to a defined output folder such as your network share. Take a look at the articles listed below - if you are not the Server administrator, you will need to get some help from someone that has rights to make the change, but this is something we see often in Server environments. The change might involve adding write permissions for the current account defined in that Run As setting to that network share, or possibly changing that "Run As" account to a different account, one that has rights on the local server, but also the network share.

https://community.alteryx.com/t5/Alteryx-Server-Knowledge-Base/Run-As-Settings/ta-p/17830

https://help.alteryx.com/server/current/admin/Configuration/RunasPermissions.htm?TocPath=Configure%7C_____5