Gallery Admin Help Pages Missing | Alteryx 11.3

[KJennings]

Ref: Alteryx Server/Designer 11.3

Article: https://community.alteryx.com/t5/Alteryx-Knowledge-Base/New-Gallery-Admin-Help-Page-Alteryx-11-0/ta-...

After upgrading to Alteryx Server/Designer 11.3, the Gallery Admin Help Pages are not available as described in the referenced article link. Clicking the HELP link only brings up a blank page.

Has anyone else encountered this issue?  Is there another link that we can use to get to this documentation?

Thanks!

[JessicaS · Accepted solution]

Hi @KJennings ,

Is this the link you are looking for ?

https://help.alteryx.com/server/current/admin/index.htm

Thanks,

[KJennings]

Jessica,

Thx for the response.Per the doc I linked, that looks to be the page, 

Question - why does the "help" link I referenced no longer work in 11.3?  Is this universal to 11.3? or does our site have an issue?

Regards

[JessicaS]

Hi @KJennings ,

It should work for version 11.3.  I was able to access https://help.alteryx.com/server/11.3/admin/index.htm

Can you try clearing the cache in your browser?  Does it happen in multiple browsers?

Thanks,

[KJennings]

Hi Jessica,

Sorry about the slow response.  I have determined that this issue is occurring with the Chrome & IE browsers, but the HELP link works fine in Firefox.  I have dumped the cache from my browsers, and executed a full reboot of my workstation several times since I identified this issue.

I will chalk it up to gremlins, but welcome any additional suggestions you may have to offer.  I can use Firefox to access what I need.

Thanks, and have a good day