Func 'curl_easy_perform' failed, ret = 8, desc = Weird server

[Sattysats]

Getting the below error with email tool. Can someone help on this? it was working 2-3 weeks back suddenly getting this error.

Func 'curl_easy_perform' failed, ret = 8, desc = Weird server reply

Encryption is none without SMTP Authentication.

[Alafiya]

@SattysatsThank you for raising your question here. Please follow the steps below to help troubleshoot and resolve your issue.

• Security Requirements: Your email server might have changed its security requirements. Many email providers are now enforcing stricter security measures, requiring encryption and SMTP authentication.
• Authentication: The error indicates that SMTP authentication is missing. You likely need to provide a username and password for the Email tool to authenticate with the email server.
• Encryption: The "Encryption is none" part of the message suggests that you're not using any encryption (SSL/TLS). Your email provider might now require encryption for all connections.

Here's what you can do to troubleshoot:

• Enable SMTP Authentication: In the Email tool configuration, make sure you've selected the "Use SMTP Authentication" option and have entered the correct username and password for your email account.
• Enable Encryption: Check with your email provider to see what type of encryption they require (SSL or TLS). Then, in the Email tool, select the appropriate encryption method from the "Encryption" dropdown.
• Verify Server Settings: Double-check that the SMTP server name and port are correct. Common ports are 465 (SSL) and 587 (TLS).
• Test Connection: Some email tools have a "Test Connection" button that you can use to verify that the settings are correct and that Alteryx can successfully connect to the email server.
• Firewall/Proxy: Ensure that your firewall or proxy server isn't blocking Alteryx's access to the email server.
• Contact IT Support: If you're still having trouble, reach out to your IT support team. They can help you verify the correct server settings and troubleshoot any network or security issues.