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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Freeze time in Logs

Duszko
7 - Meteor

Hello, recently we've encountered a multiple scenarios where — according to logs — AX just freeze and do nothing. Any idea what happens in AX once all tools are completed but before it finishes the run? 

 
 

Here is a screenshot of 11h 20m freeze:

Freeze.png

1 REPLY 1
AlteryxMatt
Moderator
Moderator

Hello @Duszko!

 

I think this may be a good candidate to report through Mission Control (my.alteryx.com) to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution

Matt Rotundo
Alteryx Community Moderator
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