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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

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apopo003
5 - Atom
‎10-22-2023 07:56 AM

Hi,

I have started a 14-day free trial. I do not remember the email address on which I started my 14-day free trial.

How can I look up an email address with a 14-day free trial subscription?

Will the free trial stop automatically after 14 days or what do I need to do to stop a 14-day free trial? Will I be charged after 14 day-free trial expires?

Thank you.

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alexnajm
18 - Pollux
18 - Pollux
‎10-22-2023 08:33 AM

If you open up the Designer desktop application, go to Help > About to see what email is listed as your serial number. It will stop automatically (unless you gave any sort of ability for them to charge you) - the tools will just be locked until to get a license. 

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