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Flow returns no errors but doesn't send out the email

Chirag101
6 - Meteoroid

The flow runs successfully but the email isn't sent out. The workflow shows no errors. I have reconfigured the email but still the same issue. 

What's the issue here?

 

Edit: Just realized the JOIN returns blank which is causing the email to not being sent out, left and right connectors ouput data except join.

 

Alteryx-Email.png

4 REPLIES 4
alexnajm
18 - Pollux
18 - Pollux

Is there a record passing through to the Email tool?

rzdodson
12 - Quasar

I would also ask what are the SMTP settings set to with the Email tool. Could be a couple of things preventing the email from being sent out, @Chirag101 

Chirag101
6 - Meteoroid

Just realized the JOIN returns blank which is causing the email to not being sent out, left and right connectors output data except join.

Tried connecting to left and right and the email sent out fine. Need to troubleshoot JOIN.

 

alexnajm
18 - Pollux
18 - Pollux

Makes sense! Once you have a record pass through, you should be able to see if it sends or not

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