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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

File Open and File Save Not Working Within Alteryx

MarcCDD
5 - Atom

Has anyone seen this issue.  Yesterday I lost the ability to open a workflow by using the browse option (File --> Open Workflow --> Browse) or Save new workflows (File --> Save), but can open recent workflows (File --> Open Recent) and can Save existing workflows. 

 

Basically Alteryx won't open the in application Windows Explorer dialog box to browse the folder structure.  Windows is associating Alteryx correctly and I can open an old workflow using File Explorer and double-click to open. This happened suddenly while using Alteryx and didn't do anything with a system setting. 

 

I've uninstalled and reinstalled Alteryx with no change.  I've also upgraded to the newest version 2022.1.1.25127 from 2021.3.2.54175 and still seeing the same issue.  Other applications don't seem impacted and I also run Alteryx on a remote machine that is operating with no issues.  I did upgrade to Windows 11 on Monday, but had no issues for 2 days post upgrade.

11 REPLIES 11
Crystal0610
6 - Meteoroid

I don't know what causes this issue. For me, I just did the work around until it just fixed itself. Just as easily as it stopped working, it started back working on its own.

 

Abhi
Alteryx
Alteryx

It could be due to corrupted DLL or Registry. Kindly follow below steps:-

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