Alteryx Designer Desktop Discussions

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Error when installing

RobertMika
7 - Meteor

I got the below error.

Contacting Alteryx help desk did not work (no replay).

 

 

 

RobertMika_0-1655614977332.png

 

2 REPLIES 2
Nezrin
11 - Bolide
11 - Bolide

Worth double checking if any other version of Alteryx is already installed. If yes, recommend uninstalling. Also check if enough space on C drive

Thanks,
Nez
Alteryx ACE | Sydney Alteryx User Group Lead | Sydney SparkED Contributor
Qiu
20 - Arcturus
20 - Arcturus

@RobertMika 

It appears to me that it is more like an internet connection issue.
Maybe your cooperate Proxy is blocking the conenction of Download manager?

Can you try to download the installer directly from 

https://alteryx.flexnetoperations.com/flexnet/operationsportal/startPage.do

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