Error to install 2024.1.1.17 admin design version

[VitoriaFo]

Hi! I need to install version 2024.1.1.17 because my organization, they all use this version, 2024.1.1.17, but it doesn't work. The problem is that the installation folder is missing... when I download the program, it does not go with the installation folder. Ps: I can't find this version on the Alteryx site, I use the organization URL.

[DanM]

It looks like it's on a network drive that you don't have access to. Reach out to your IT for assistance. If that does not resolve it please open a ticket with Alteryx Support.