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Error: PDF to Text (1): The tool didn't extract text from the files provided.

jasminevirk
5 - Atom

Hi All,

 

I am recieving the error Error: PDF to Text (1): The tool didn't extract text from the files provided.

From the intelligence suite PDF to text tool.

The PDF in question is a single page pdf with a scanned image that's horizontal and not vertical as is usually expected.

Rather than the tool erroring out can't it just pass it as no text found if it's not able to do OCR properly?

 

Any solutions will be helpful.

I cannot share the file or the flow in the interest of privacy, that's not necessary though since the error is in the first input PDF to Text tool itself.

 

PDF to Text has the Options of Image and text both selected. I do not get the error when only text is selected.

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