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Alteryx Designer Desktop Discussions

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SOLVED

Enable Alteryx Engine Log

ghodkiu
5 - Atom

Hello, 

 

I am trying to connect to tableau input and output tool which I downloaded from marketplace.

Error shown in snap below - 

ghodkiu_0-1751566744295.png

 

 

My Tableau Server support team has asked me enable the log following the steps per - https://knowledge.alteryx.com/index/s/article/How-to-enable-Engine-Logs

However, I am unable to spot the System setting . 

 Program Files where I could spot the setting as mentioned in engine enable blog but it would not let me move forward as I do not have the admin access.

When tech support with admin rights tries to access the system asks for license for the admin account. 

I am unable to move forward from here and not able to connect to Tableau. 

 

Could you help get through an suggest the resolution. 

 

Thanks in advance!

 

 

2 REPLIES 2
KGT
13 - Pulsar

When you follow those instructions, make sure you are following the Alteryx Designer option, and not the Alteryx Server option. The logs you are looking for are in User Settings.

ghodkiu
5 - Atom

Thank you for your prompt response. I misread it under server. Have a good one!

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