Email tool sending garbage chars when sending to a text cell phone service

Hi all -

Using Email tool to send a message to a cell phone via text. IE 2225551212@txt.att.net. The texts come across as expected but it looks like each new line is filled with 3 or more upside down ? and a few other characters.

Building the input to the email tool using the "Report Text Tool" as recommended. Image below:

Report Alteryx.png

Do I need some kind of Newline character?

Here is a sample of the resulting text from the cell phone:

FRM:giarpt@ford.com

SUBJ:Advisory Alert

MSG:¿¿¿¿¿¿¿¿¿Advisory ID: 10514¿¿¿Date: 2017-09-26¿¿¿Comm Type: High¿¿¿Advisory Type:

(Con't) 2 of 3

Update¿¿¿BCA: A¿¿¿Application: SAP North America aΔ¿ Supply Chain (SCM) aΔ¿ (FCSD/20179)¿¿¿Business Impact: Under

(Con't) 3 of 3

investigation¿¿¿Contact: ¿¿¿(End)

Thanks!!

Output

Accepted answers

AmeliaG

Hi @AndyatFord,

In your text box did you put all the text on the same line? The new line characters are not visible but exist when you hit the 'enter' key to type text on the next line. You text box should look like:

Category1: value1, category2: value2, category3: value3

Did you make this change and still see the ? marks?

Thanks!

Amelia

All comments

AmeliaG

Hi @AndyatFord,

Thanks for your question! I'm not sure exactly what is causing the error, but it seems to be the new line character based on the placement of the question marks. I would test again, but this time replace the new line characters (return) with a comma.

Hope this helps!

Amelia

AndyatFord

Thanks for the quick response Amelia but after adding commas after each field the upside down ? are still appearing. What is the NEWLINE sequence? I can try inserting that after each field.

AmeliaG

Hi @AndyatFord,

Category1: value1, category2: value2, category3: value3

Did you make this change and still see the ? marks?

Thanks!

Amelia

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