Email body with Spanish characters.

Question

Hello everyone

I am trying to send emails with the body of the email in Spanish. However when the final email goes, there are some junk values in the email, For example.

Rendición becomes RendiciÃ³n

técnico becomes tÃ©cnico

días becomes dÃ­as

fácil becomes fÃ¡cil

In the report text tool, the email body seems to be structured perfectly. Its just that when the email goes out, these junk characters appear.

Any suggestions ?

Regards

ntakeda · Answer

@AbhijeetChib

Please apply the Formula to the field created by the Report Text tool after the report text.

If it doesn't work, let me know.

AbhijeetChib · Answer

@ntakeda - Thanks.

Use the formula tool where ? After the report text ?

ntakeda · Answer

@AbhijeetChib 
I think using the Formula Tool to convert the text to UTF-8 should fix the issue.

Try using the following formula:

ConvertToCodePage([Body], 65001)

Please check if this resolves the problem.