Alteryx Designer Desktop Discussions

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Email & laptop Change

agrawal_shubham
5 - Atom

Hi All, 

 

I have a Alteryx Designer installed on my laptop with a valid license, I will be changing my email and laptop - so how can I transfer the same? 

 

Thanks

3 REPLIES 3
ShankerV
17 - Castor

 @agrawal_shubham 

 

Please reach out to fulfillment@alteryx.com , they should be able to assist you with the license related.

 

ShankerV_0-1672261680744.png

 

Many thanks

Shanker V

dana_mcdonough
Alteryx Alumni (Retired)

Hi @agrawal_shubham : here is a great resource for how to Manage/Deactivate/Transfer your Designer license: manage-licenses-alteryx-designer 

 

Let me know if this helps!

Dana

PanPP
Alteryx Alumni (Retired)

Hi @agrawal_shubham 

 

1) I would recommend deactivating the license from your current machine (in designer directly). 

2) You can then re-activate the license on your new machine with the proper email. 

 

Hope this helps. 

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