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Alteryx Designer Desktop Discussions

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ERROR: No matching distribution found for pymongo

binu_acs
21 - Polaris

Hi,

 

I am getting the below error while trying to install pymongo package. Not sure why the error. Any help would be helpful.

 

binuacs_0-1617093870536.png

 

Thanks,

Binu

2 REPLIES 2
pedrodrfaria
13 - Pulsar

Hi @binu_acs 

 

Are you using a company issues computer? I think this could be your firewall blocking it or maybe an issue with a VPN.

 

Are you able to turn it off and install this using the admin version of Alteryx?

binu_acs
21 - Polaris

Hi pedro,

 

Yes, I am using the company issued laptop. Unfortunately I don't have the access to  turn-off the firewall or the VPN. 

 

Thanks,

Binu

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