Download tool not connecting to FTP

[FJ_Shafeek]

Hello all, this feels like a basic question but I can't seem to figure out for the life of me.

Basically just trying to upload a simple file to Datorama FTP, but it can't seem to connect.

Here is my input text file:

I take the file and turn it into a blob, then this is my download tool configuration:

I do have a username/password but it doesn't seem to even get to the point where it tries to verify my credentials. When I open CMD and ping the FTP, this is what I get:

so that doesn't seem to work, but then this option does:

what gives?

[Thableaus]

Hi @FJ_Shafeek 

The "Address" field doesn't have any extension. I guess if you're trying to upload a file, you need to specify an extension in the URL field, like "whatever.xlsx"

Cheers,

[Thableaus]

Try to concatenate the ftp URL with the filename you're grabbing from the Blob Input.

Something like that should work.

Cheers,

[mkosmicki1]

I am also trying to upload files to Datorama.

I was able to connect to the server using "ftp.datorama.com:2222" as the URL. 

However, I am timing out when trying to upload the file. I have the timeout set to 0 seconds.

I was hoping this would work because e-mailing the file out of Alteryx is also failing.

Did you find a solution that worked?

-Michelle