Download Tool - Couldn't Connect to Server Error

[EceSimsek]

Hello everyone ! This is my first topic in community and I want to say that I am so excited about it! 🙂 Hope to find a solution. 

I am using API via in order to pull e-invoices in xml format from e-invoice integration system. Previously, I tried it in test environment and it worked correctly. Now, I am trying it in the same way at the production environment, get an error which is "Couldn't connect to server" 

I am also checking it in SoapUI, it works correctly. I'm pretty new to Alteryx, and I may be overlook somethings about tool. But, I think there may be a problem with the connection tab in the download tool. Anyone have any idea how to fix the problem?

Thanks in advance. 

[carlosteixeira]

Hi @EceSimsek 

Maybe this link can help you.

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/How-to-connect-to-WEB-SERVICE/m-p/3294...

Take a look.

Best regards

[EceSimsek]

Hi @carlosteixeria2005,

Thank you very much for your reply. I added Host in the Header like in the post that you sent unfortunately, it did not work and also controlled other parts like query and URL but it did not work still.

[carlosteixeira]

Hi, @EceSimsek 

Can you share here a picture about the error?

Tks

[EceSimsek]

Dear Carlos,

You can below:

[carlosteixeira]

In the Query String/Body have you put the user and password there?

[EceSimsek]

Yes I am writing on it. Please find my Query below:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:aut="http://vpservice/authorization">
<soapenv:Header/>
<soapenv:Body>
<aut:GetAuthorizationKey>
<aut:UserName>xxx</aut:UserName>
<aut:Password>xxx</aut:Password>
</aut:GetAuthorizationKey>
</soapenv:Body>
</soapenv:Envelope>

[carlosteixeira]

Hi 

@EceSimsek 

have you a KEY to put there?

Look at this picture, in my case i used the key to complete the access.

[EceSimsek]

Hi Carlos,

No I have not, I have only username and password. Also, when I request on SoapUI with only these information, I can get the data that I want. 

[carlosteixeira · Accepted solution]

Hi @EceSimsek 

I believe that to be able to help you better would need to have access to your workflow, if you want and can share with me your workflow, send me to carlosteixeira@uol.com.br
No need to include username and password. Can remove

Hugs