Download Tool - Couldn't Connect to Server Error

Hello everyone ! This is my first topic in community and I want to say that I am so excited about it! 🙂 Hope to find a solution.

I am using API via in order to pull e-invoices in xml format from e-invoice integration system. Previously, I tried it in test environment and it worked correctly. Now, I am trying it in the same way at the production environment, get an error which is "Couldn't connect to server"

I am also checking it in SoapUI, it works correctly. I'm pretty new to Alteryx, and I may be overlook somethings about tool. But, I think there may be a problem with the connection tab in the download tool. Anyone have any idea how to fix the problem?

Thanks in advance.

Error Message

API

Download

Accepted answers

carlosteixeira

Hi @EceSimsek

I believe that to be able to help you better would need to have access to your workflow, if you want and can share with me your workflow, send me to carlosteixeira@uol.com.br
No need to include username and password. Can remove

Hugs

All comments

carlosteixeira

Hi @EceSimsek

Maybe this link can help you.

https://community.alteryx.com/t5/Alteryx-Designer-Discussions/How-to-connect-to-WEB-SERVICE/m-p/329499#M59885

Take a look.

Best regards

EceSimsek

Hi @carlosteixeria2005,

Thank you very much for your reply. I added Host in the Header like in the post that you sent unfortunately, it did not work and also controlled other parts like query and URL but it did not work still.

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