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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Designer Crashes - Amazon Aurora and MySQL input tools

vannat
6 - Meteoroid
‎02-04-2025 12:38 PM

We have a MySQL ODBC connection and when I pull down the input tool and attempt to connect, it will spin for about 30 second then designer crashes.  

Designer Version: 2023.2.1.51

MySQL ODBC 9.2 ANSI Driver

 

I've tried to search for any support material to see what I can do to troubleshoot and haven't found anything.  Is there anything else we need to install to create a successful connection to the db?  Thank you! 

 

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2 REPLIES 2
apathetichell
20 - Arcturus
‎02-04-2025 12:56 PM

turn on logging in your odbc 64 config -> look at your logs? switch to the unicode driver?

 

This https://help.alteryx.com/current/en/designer/data-sources/mysql.html#mysql - shows a lower version of the driver btw.

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vannat
6 - Meteoroid
‎02-04-2025 01:01 PM

gotcha - i'll downgrade the driver and give it a try.  

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