DCM connections no longer available

[Jacobgallegos00]

Met with this site this morning after using DCM connections since Feb with no issue. The DCM's I created and shared to the server are there, but I cannot access the DCM connections locally anymore. Any thoughts?

Screenshot from file > manage connections

[caltang]

Does this help? 

https://community.alteryx.com/t5/Alteryx-Designer-Desktop-Discussions/Why-does-Alteryx-lose-connecti...

Did you change any configuration in between the time you last checked and today?

[Jacobgallegos00]

Tech support did a bios flash on my computer. What drivers would make this issue occur?

I have multiple types of DCM's set ups, email server, IBM DB2 ODBC, Postgresql, Oracle. 

[Jacobgallegos00]

found this log

-- removed some info that looked sensitive

Alteryx Designer x64 - 2022.3.1.450
Type: Dcm.Net.RequestFailed
Message: Database call has failed.
Source: AlteryxDcm.Net
OS Version: Redacted
OS Is x64 Capable: True
Selected Plugin: None
Processor: Redacted
Private Memory: 356147200
--------------------------------------------
at Dcm.Net.AlteryxDCM.HandleFailedRequest(String responseJson)
at Dcm.Net.AlteryxDCM.GetResponse(String responseStr)
at Dcm.Net.AlteryxDCM.<DispatchRestCallImpl>d__57.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Dcm.Net.RestHandler.<DcmRestCall>d__3.MoveNext()

[Jacobgallegos00 · Accepted solution]

After much digging, pretty much the last 5 hours. Crawling through the file structure. I found a solution.

If you run into this issue follow these simple steps

1) close alteryx

2) navigate to C:\Users\<username>\AppData\Local\Alteryx

         i) where <username> is replaced with your username

3) delete the following files 

4) open alteryx and re-establish your connections by syncing with the server / re-creating the connections.

NOTES:
using Version: 2022.3.1.450 NON-admin version

admin version files may be located under program data and not appdata, however I cannot confirm.

[SergioR]

Thank you for this solution!

[sadesatishbabu]

Hi ,

getting the below error while i am synchronizing. Please find the attachment.

The request has failed (0).

Could you please check and help us to fix this issue.

Thanks,

Satish.

[Jacobgallegos00]

I no longer have an Alteryx License. I moved out of the department that was using that. I cannot assist with troubleshooting due to not having that anymore.

[dvortsis]

Thank you so much! Works like a charm. 

[Treyson]

this immediately fixed my problem

@Jacobgallegos00 you rock.