DCM connections no longer available

[Jacobgallegos00]

Met with this site this morning after using DCM connections since Feb with no issue. The DCM's I created and shared to the server are there, but I cannot access the DCM connections locally anymore. Any thoughts?

Screenshot from file > manage connections

[BharathKG]

Goto file--> Manage connections--> synchronize 

you 'll get you credentials on dcm

[CatheyH]

IF this happens after upgrade, and the above solution doesn't work, try this:

On the DCM Credentials - go into Gallery and DCM credentials and re-enter ALL you passwords. If you can't remember any then you will need to delete them. Once all your passwords have been re-entered, Alteryx recognises that these are the most up-to-date credentials and will use these to create credentials on your desktop when you synchronise. You will continue to get errors until ALL credentials have been updated.

The principle is the same with Gallery connections if you are getting errors - go through ALL of your connections and reenter/save any passwords where they have been hardcoded into the connection string. Once they have all been done you should notice that the sync button starts working again. You might get a lot of red exclamation marks - click on any one of these to make them go away. If there is still a problem, one thing I have noticed helps (but no idea why) is to File/Open Workflow/Server/Select your gallery then CLICK on any one of your apps/workflows. No need to open it - close the window then try syncing again.

For emphasis: You WILL continue to get errors until ALL credentials have been updated - Alteryx refuses to synchronise unless ALL credentials/connections are error-free.

Note that if you have deleted / recreated any credentials in trying to fix the issue, they will need to be re-entered into your workflows/apps.

[jpammant]

Great fix.

FYI, after doing this you need to resync 

File, Manage Connections, resync.