Custom Formulas in RuntimeData\FormulaAddIn not loading after updating to version 2024.2

[Kaloust]

Hello,

I updated my desktop designer to version 2024.2.1.14 and my custom formulas are not showing in the tools anymore. I am not getting any error message that could indicate the source of the problem. I checked the custom formulas xml file and it is installed in the correct location. The only thing I noticed is that the category name I have been using so far is not showing up among the function categories in tools like Multi-Row. I also tried changing the category name in the xml file to match one of the existing ones in the default functions list but it did not help.

I've been using these formulas since 2016 and I never had a problem when updating to new versions.

Please advise.

Thank you.

[OTrieger]

@Kaloust 

This is the documentation on it.

https://help.alteryx.com/current/en/developer-help/platform-sdk/legacy-sdks/build-custom-formula-fun... 

It says: "To make the functions available in Alteryx Designer, go to the RuntimeData folder in your Alteryx Designer installation. Check for a folder titled \FormulaAddIn. If the folder does not exist, create it."

I only can guess that this folder was deleted when you install the new version.

I assume that if you did not created a backup or copy of it that you will need to recreate it.

[Kaloust]

Hi @OTrieger 

Thank you for your response and sharing the documentation.

The folder is not deleted and the xml file is installed where it should be. I tried creating a new XML file for the sample function mentioned in the documentation and even that is not working on this new version. It is working on the previous version (2024.1).

Any thoughts?

[flying008]

Hi, @Kaloust 

Do you open the AMP  or shift the Encode your XML file or already changed your install path? maybe you can try turn on or off this option?

[Kaloust]

Hi @flying008 

I usually keep the AMP off for new workflows, but I tried enabling it to see if it will have an impact and it did not. I even tried enabling it from the user settings and restarted alteryx with the same result.

Can you please elaborate on what you mean when you say "Encode your XML file or already changed your install path"?

Thank you.

[flying008]

Hi, @Kaloust 

1- Check your encode of xml file like utf-8 or other?

2- before you updated to v2024.2, Admin or NoAdmin version changed?

3- you can rebuild a custom function in *\FormulaAddIn to test again.

[Kaloust]

Hi @flying008 ,

Thank you for your response.

1-The encoding is UTF-8.

2-I've been using Non-Admin version and it did not change.

3-Already tried that using the sample xml code in the documentation and it is not loading in version 2024.2.

[flying008]

Hi, @Kaloust 

Jesus! I'm just try to modify the sample.xml then run the v2024.2, nothing can loaded in the formula like you!

[patrick_digan]

@Kaloust and @flying008 I just wanted to confirm that I had the same experience where I can't get custom functions to load in 24.2. Did either of you submit a support ticket? Tagging @NicoleJ in case she has any insights. 

[Kaloust]

Hi @patrick_digan 

I tried sending an email to Mission Control  but looks like this email address is not valid anymore.