Hello,
I have this simple dataset as shown below
| Month | Incoming Calls | Avg Incoming Call Time | Outgoing calls | Avg. Outgoing Call Time |
| Jan | 5 | 10 | 30 | 15 |
| Feb | 6 | 12 | 40 | 5 |
I am trying to get it into this format
| Month | Call Type | No of Calls | Avg Call Time |
| Jan | Incoming | 5 | 10 |
| Jan | Outgoing | 30 | 15 |
| Feb | Incoming | 6 | 12 |
| Feb | Outgoing | 40 | 5 |
I thought it was going to be a simple calculation but I am not able to get it into the desirable format. I am using Transpose but I guess I am not using it the right way. Thanks for your help.