Crew Macros - Runner Failing After Upgrade to 2021.2, error code -1073741512

Question

After upgrading to the latest version of ALTERYX, the CReW Conditional Runners failed with the following error message:

Runner (1) Tool #2: The external program "Supporting Exes\AlteryxRunner.exe" returned an error code: -1073741512

We have been using the conditional runners for years without issue and several key production processes rely on these.

I have tried the following 'fixes' without success:

- Uninstalling and Reinstalling the CReW Macros

- Restarted the Server that ALTERYX designed is hosted on

Has anyone else experienced this issue?

jabramson · Answer

I mean to say I was going to have to roll back the upgrade.

jabramson · Answer

Apparently this is a known issue with the latest release:

DE29456Running Crew Macros results in an error.2021.2.1.35394Known

I guess I am going to have to r

jabramson · Answer

Already opened a ticket with them. Waiting for a reply...thought that maybe someone else already went through these hoops.

Hopefully I don't have to roll back the upgrade.