Connection Error with Teradata - Not enough information to log on

[Archaeopteryx]

Hi,

In establishing a Teradata Connection, I'm encountering the following error: 

Connection Error: 

ERROR [28000] [Teradata][ODBC Teradata Driver] Not enough information to log on

Has anyone encountered this error with a Teradata connection and how to resolve? 

Thanks

Chris

[jamielaird · Accepted solution]

Hi @Archaeopteryx 

The error suggests an authentication issue. Double check the ODBC connection settings in particular your authentication options. I don't think this is an Alteryx issue - you can check this by testing the ODBC connection from another application e.g. Excel or Tableau.

[Archaeopteryx]

Hi Jamie,

Thanks for the reply. You're right in that it's not Alteryx. We needed to reinstall the Teradata drivers and that took care of it. 

Thanks

Chris

[jamielaird]

Glad you worked it out!