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Clustering complaints DMT-K-Means

acerdell
8 - Asteroid

Hello,

 

I have a set of data that has customer complaints (single column). It is a full text-long sentences. I am trying to cluster similar complaints using K-Means (unsupervised clustering). I probably need DTM first before clustering. Is this doable at all with alteryx? A basic example will help me a lot.

 

Thanks

1 REPLY 1
TrevorS
Alteryx Alumni (Retired)

Hello @acerdell 

Please take a look at the articles below.
https://community.alteryx.com/t5/Interactive-Lessons/Clustering-in-Designer/ta-p/679556
https://community.alteryx.com/t5/Alteryx-Designer-Knowledge-Base/Standardization-in-Cluster-Analysis...
https://community.alteryx.com/t5/Alteryx-Designer-Discussions/Clustering/td-p/646558

What you are looking to do should be possible, but you may need to provide some more information, including a sample of your data, and the workflow you are using so that the Community can troubleshoot further.

Thanks!
TrevorS

Community Moderator
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