Hello Everyone, I tried to ask this question with no luck and I am hoping that a different way of explaining it is possible. Please see picture for reference. There can be as many "Total Opens" for one specific person, once the "Auto Open" happens for a specific person, the rest must become "Total Opens." Below, for Kelsey, the red "1" should be in the Total open column because after the first "auto- open" all must become total opens, for that specific person only. Under Kelsey, you can see Robyn, which has an accurate way of how it should be done. It does not matter that Total Opens came before the Auto Opens, just once that auto open does occur for that specific person, I need a formula that would change all other auto opens, to total opens.
THANK YOU!
