I have more than one row when one field has more than one value for the field.

Two examples in yellow - each yellow area is a duplicate row ONLY because the last column has two vavlues.
I would like a single row per name (second column), with the last column 'SJH' in a row, then another row with 'EGS' - I would like to be a single column/field with 'SJH, EGS' concat'd
There could be more than 2 but not more than 5 rows for any name.
How best to do this?
I tried Cross Tab but I need a new feild to put the values in.
Please suggest how to do this.
Thanks.