Cannot execute "After Run" command on server

[albert-hu]

Hi, everyone.

I got a very strange problem regarding executing a command for "After Run" event for a workflow, after it was published to our company's gallery, but the command for "Before Run" was executed successfully.

The first picture is the configuration of "Before Run" event.

The second picture is the configuration of "After Run" event.

When I ran my workflow in my Designer, both commands were executed successfully. But after I published to our company's gallery, I got this error:

Error running Event #2: The external program "C:\Windows\System32\cmd.exe" returned an error code 1: The system could not find the environment option that was entered. (203).

Could anyone help me with a solution?  Thanks a lot in advance!

[brindhan]

Hi @albert-hu 

Since the before run event ran ok, one can assume that the license has been configured for access to command line.

When I compare the 2 screenshots, I notice that the double quotes have been misplaced in the second config(under command arguments).

Hope this helps. Cheers! 

[albert-hu]

Thanks a lot for pointing out this mistake. But after I fixed the misplaced double quotes, I still got the same error for "After Run" event.

[danilang]

Hi @albert-hu 

The error message 1 is what is returned by the batch file that you're trying to run after your workflow.  Make sure that the account that is running the Alteryx Gallery can run this batch file successfully.  Only then can it run as part of workflow.  It's probably a command option or an environment variable that is defined when you run it locally, but not when the Alteryx service runs it on the server.

Dan

[albert-hu · Accepted solution]

Now the problem is solved.  The problem is caused by that fact that our server admin didn't use the correct account to configure the worker process for "Run As" option. He used a local account. After he changed to a domain account, all commands were executed successfully for the workflow running on server!

Thanks a lot for everyone's help!  Very much appreciate it !!