Cannot Use Formula Function

[k0pik0]

Good day,

currently I'm using Designer Version: 2024.1.1.17.

I cannot use formula tools as it display blank when I'm click the tools.

I'm trying using new workflow , but when I drag the formula tools, the problem persisted.

anyone having the same issue ?

[aatalai]

@k0pik0 have you tried uninstalling alteryx and then reinstalling it?

[k0pik0]

yes , I've done uninstall it and reinstall it again. but the issue still persisted.

I'm also trying playing around by reinstall the previous version 2023.2 , no issue on the formula tools.

[Deano478]

hey @k0pik0 you can try resetting your layout with Options > User Settings > Restore Defaults.

[k0pik0]

this method also not helping , the problem still persisted .

[JustinGough]

Same problem here. I have a customer support request in.

[k0pik0]

hi any feedback on the issue your client raise ? 

[BusRentalDubai · Accepted solution]

It sounds like you're encountering a glitch with the formula tools in Designer. Here are a couple of things you could try to resolve the issue:

Reset Preferences: Sometimes corrupted preferences can cause tools to malfunction. Resetting Designer's preferences might help.
Update or Reinstall: Ensure you're running the latest version of Designer. If you are, try uninstalling and reinstalling the software to see if that clears up the issue.
Check for Compatibility Issues: If you're using any plugins or extensions with Designer, try disabling them to see if there's a conflict causing the formula tools to display blank.

If these steps don't work, reaching out to the software’s support team or checking community forums where other users might have experienced and resolved similar issues could be beneficial. Hope you get this sorted out soon!

[nor_salawati]

same issue here. is there any feedback from support regarding this issue?