Can't open an alteryx workflow

[nimer1204]

Hi,

I've prepared a workflow and now can't get to open it

An error message pops up and says:

An Uhandeled Exception occurred

A previous action may not have completed successfully

Would love your help

Thanks

[patrick_mcauliffe]

@nimer1204Are you attempting to open the workflow on the same version that it was built?

This error could be a few things, but if it consistently happens with one workflow (as opposed to any time you open Alteryx at random), it would seem like there is something about the workflow.

Does it use any R tools?  If so, are those installed? 

Does it use spatial?  If so are those installed?

Is it trying to access something that you no longer have access to?

[SophiaF]

Hi @nimer1204,

Thank you for your contribution to the Community!

This particular issue requires further investigation by our Customer Support staff. I've escalated your post to the appropriate team and you can expect to be contacted via email or Private Message shortly. In order for our Support staff to assist, please do your best to have the following information readily available:

• Alteryx Version
• Workflow with sample data (if applicable)
• Screenshots
• How to replicate issue
• Full Error Message

Thank you in advance for your patience. Have a great day!

[nimer1204 · Accepted solution]

Hi,

The issue was caused due to copying and pasting the workflow to a different directory

Once I saved to workflow via Alteryx the file opened normally

Thanks!

[SophiaF]

Glad to hear it!

[laviniastanescu]

Hi,

Can you please clarify how you solved this issue?

Thanks