Can't Add New Server

In Alteryx Designer I'm trying to save a workflow up to the server. As it's the first time accessing this Alteryx server I first need to "Add New Server".

When I enter the URL of the Alteryx Server and connect, I can connect successfully to my Workspace on the server, however there is no option to actually add the server or save my workflow.

This window cannot be resized, and there is no visible button or option to save the workflow or add the server. It's at this point where I'm stuck. Am I missing something?

Workflow

Server

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oyes2704

Hi @dspillman !

Could you please confirm that you have curator or artisan role on the server? You should be able to create collections as well. When you are on the gallery - please add a collection to test your permissions.

Thanks,

Oly

dspillman

Thanks for the quick reply! How would I check my role on the server? I can see in my profile I have the following permissions. And I was just able to successfully add a new collection to test.

oyes2704

Please see User Roles under Server Admin interface:

https://help.alteryx.com/20221/en/server/administer-alteryx-server/user-and-group-management/user-roles-and-permissions.html#idm44856269390608

dspillman

Thank you for the additional detail around user roles. However, I'm not able to see in my profile what user role has been assigned to me. I can see I don't have the admin option so would assume that means I do not have curator role (which is fine as I don't need this role). But I'm not sure if I have been assigned the artisan role or not. Is it possible to see my role without being an admin/curator? Or is this something I'll need to request from my admins?

oyes2704

Don't think the user can see his Role. Great guess on curator on your behalf. Please ping your admin for Artisan role minimum for yourself.

dspillman

I have confirmed with my admin that I do indeed have the Artisan role. So that should not be the issue here unfortunately.

dspillman

Unfortunately still encountering this issue. Could this be just a matter of not being able to see and/or navigate to the correct Save Workflow/Add Server button in the window since it can't be resized? It does appear that maybe there is more content on this window than what's visible.

jdminton

You might try posting in the Server discussion group in the event those users aren't seeing the Designer discussion.

dspillman

Thanks, will do.

oyes2704

Just as a test - please make a dummy workflow with Input Text, so no database connections and try to save that to the server.

dspillman

Issue is now resolved. The problem was that the version of Alteryx on the server was older than the version installed on my laptop. Once I installed the same version on my laptop then I was able to save workflows to the server without issue.

Thanks to everyone who provided input on this.

jdminton

Happy to see you got it resolved! Thanks for letting us know.

oyes2704

Thanks for update! Usually version issue would be loud and clear, sorry didn't think about that!

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