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Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.

Attempting to submit a case request for a problem, but alteryx can't verify my email

tcouey
7 - Meteor

Hi, I am attempting to submit a new case. My designer is continuously crashing whenever I open different macros.

 

When I try and submit a new case, alteryx says my email is not tied to a license which is incorrect.

 

Any help is greatly appreciated!

1 REPLY 1
BRRLL99
11 - Bolide

send mail to Fulfillment Team at fulfillment@alteryx.com for assistance. Maybe they can resole your issue

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