Alteryx workflow is not working through VPN while working from home

Question

Hi All,

I tried to work from from logged in to my VPN and opened the workflow (which is accessing Teradata and DB2 tables), somehow its not running, it freezes up. It works fine from office.

Is there any settings I need to change or aware off? I am not sure what could be the reason.

Thanks

Kavya

DavidP · Accepted Answer

Is the access permissions for your databases perhaps configured by allowing only certain IP addresses?

When you're logging in from home you probably have a different ip address than when you're in the office. Try testing your data base connections when connected from home with a sql editor or some other method independent of ALteryx.