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Alteryx unable to read .hyper files (tableau extract) but can write to it

HW1
9 - Comet

This is funny cause it was working before and after I reinstalled Alteryx, I am having issues connecting to Tableau extracts.

 

Funnily when I ran the workflow after I converted those files to csv from tableau (as tableau could read the file), the output to .hyper file was successful.

 

This is the error I am getting:

 

Error: Input Data (1): error opening database 'TS Users': There was an error during loading database "hyper.file:G:\Shared drives\Data Infrastructure\1. Reporting\Alteryx + Tableau\4. Tableau Online Admin\TS Users.hyper": unsupported version 2 (max supported version: 1). To open this database, please update your product.
Context: 0xd6232f85

 

Capture.PNG

 

Am I missing any drivers/extra installation files? Cause I have newly re-installed Alteryx on a new machine.

 

I am running Version: 2023.2.1.51 Patch: 1

1 REPLY 1
Aguisande
15 - Aurora
15 - Aurora

Hi @HW1,

I'm on 24.1.1.136 Patch:4 and I have the same issue with hyper files (Alteryx & Tableau generated)

I found that the latest version with a .hyper readable by Alteryx Input Tool is 23.3 (Exported .hyper from that version with Tableau worked)

 

Screenshot 2024-10-09 112659.png

Also,I found is this article, that is pretty clear about the current situation:

https://knowledge.alteryx.com/index/s/article/Errorunsupported-version-2-max-supported-version-1--To...

 

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