Alteryx free trial for educators has expired?

[wkeshk]

Hello, 

I am Univesity professor trying to download a free Alteryx copy from Alteryx for Good / Educators using my University email address. I get the message that I "have redeemed this offer before" and that I should check my email inbox for a message that was sent to me. I am not able to find this message, however. Is there a way to redownload free Alteryx? Also, is it limited for a month or can be renewed? 

Thanks for your help. 

[Qiu · Accepted solution]

@wkeshk 
Maybe your email account was used for free trail previously?

If you're using Alteryx educational purposes,  a non-trial license through the Alteryx For Good program may be available. 

Try to email to check out and good luck.

alteryxforgood@alteryx.com

And another not so decent way is to switch to a personal email for a 2 weeks trial for your immediate usage.

Appreciate if you could accept this anwser if you fnd it helpful.

[wkeshk]

Dear Qiu, 

Thanks for replying to my question. I emailed alteryxforgood@alteryx.com and hopefully, this will work.

Walied 

[wkeshk]

Thanks again. I emailed alteryxforgood and they sent me a new code. I was able to download Alteryx. 

[Qiu]

@wkeshk 
Thank you also for the mark. Have a good one!