Hello,
I just downloaded the Alteryx Designer 2021.3 x64 (user), and it keeps crashing me just a couple of seconds after I lunch the app
what is the cause? and how can I solve it?
thank you
I use the Alteryx 2020.2 and it seems to be crashing for me too.
I just had this issue too, using 2021.2
I restarted my computer and kept trying to open it, eventually, it worked.
Edit: After a few minutes running, it starts crashing. I had 2019.2 on another machine and this version is working without crashes.
I've got the same issue as well. I run Alteryx on 2 machines, 1 locally and 1 remotely, I have v2021.2 on 1 PC and v2019.3 on the other and both have started crashing in the last 20 minutes.
Andy,
This is happening to me as well. I was on v2021.2 and it crashed every time I opened it. I updated to v2021.3 to see if that fixed the issue, but it's still crashing every time I open it. I was using it all day yesterday without any issues and now today I'm having the problem.
Same here. All users that have reported are having the same issue. 2021.2
Tried updating, reinstalling, restarting... Nothing working so far.
We are facing the same issues with 2020.3.4. My co-worker has had no issues until this morning and now all productivity has stopped.
We are having the same issue here. One other user and I are running two different versions (2021.3.2 and 2021.1) and both were working fine yesterday and crashing today.
Seems like most of us have the same problem then.
I had also emailed the support team at Alteryx and just received this reply:Dear Valued Customer,We are currently experiencing an issue Alteryx Designer where the application closes upon opening and/or running workflows. Our team believes it has identified the root cause and is working to remedy the situation.We are sorry for this inconvenience and thank you for your patience. An e-mail will be sent once this issue is resolved.Alteryx Customer Support TeamAndy.
FYI - Disconnecting from the internet will allow you to open and use Designer temporarily. Not a solution for workflows using online connectors, but it at least allows for some productivity.
Thanks for the update guys. Same here with 2020.4
I was having the same issues earlier and its been working fine for me for the last 10 minutes or so. fingers crossed its fixed
Hopefully, someone from Alteryx will post the root cause for all this downtime. It is a good learning experience for everyone for future troubleshooting.
Same here - lots of crashes with no warning or information as to why.
same here. Version 2021.3.2.54175 Extremely annoying 🙄
Alteryx Designer 2021.3 x64 user, crash five times a day...drive me crazy...
Same problem here. I have been unable to run Alteryx today, 7 crashes and running. Alteryx Designer 2021.3 x64 user
