In case you missed the announcement: The Alteryx One Fall Release is here! Learn more about the new features and capabilities here
ACT NOW: The Alteryx team will be retiring support for Community account recovery and Community email-change requests Early 2026. Make sure to check your account preferences in my.alteryx.com to make sure you have filled out your security questions. Learn more here
Start Free Trial

Alteryx Designer Desktop Discussions

Find answers, ask questions, and share expertise about Alteryx Designer Desktop and Intelligence Suite.
SOLVED

Alteryx crashes whenever I try to save an analytic app on gallery

HiralMavani
7 - Meteor

Hi,  I have an analytic app that calls a macro workflow. Whenever I try to upload it on my company's gallery Alteryx will freeze on the save dialog box and then crash -

 

It works fine when I save on my local.

 

HiralMavani_1-1598880195707.png

 

Alteryx version - 2020.2.2

 

4 REPLIES 4
BrandonB
Alteryx
Alteryx

@HiralMavani this definitely isn't normal Alteryx behavior. Can you send an email to support@alteryx.com so they can help you look at the logs?

HiralMavani
7 - Meteor

I got it to work by creating brand new workflows, and copying all logic from the old workflows in to the new one. Saved the new workflow in a separate location. Still not sure why the old didnt work though.

 

BrandonB
Alteryx
Alteryx

Very strange. I can only imagine that there was some strange XML behind the scenes of the workflow. In any case, I am glad that you were able to get it to work! It may be worth looking into with our support team to see if you can determine the root cause. 

HiralMavani
7 - Meteor

Yes we too thought the same. I tried 2-3 different versions of Alteryx and had the same behavior. I deleted the old workflows but next time this happens, will open a support ticket.

Labels
Top Solution Authors