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Alteryx Designer Desktop Discussions

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SOLVED

Alteryx License

Rhaldhar
8 - Asteroid

Hi All,

 

Can anyone tell me how I can login Alteryx with my license. Earlier, I was using my teammate license now I have a my license.

When I am opening Alteryx It is opening with teammate license and I am not able to see any option to update new license.

 

Thanks.

Rajeev

5 REPLIES 5
IraWatt
17 - Castor
17 - Castor

Hey @Rhaldhar,

Just go to Options -> Manager Licenses, then on your machine deactivate your teammates license. Finally click active license and type in your own.

IraWatt_0-1681199690375.png

 

Rhaldhar
8 - Asteroid

 

Thanks, I am able to deactive the license and When I am using active my license but there is showing teamate email id.

 

Can I remove that email id and put my email id. Please advise.

 

Thanks,

Rajeev

martinding
13 - Pulsar

Hi @Rhaldhar,

 

Do you have IT support at your company? It may be best to contact them first.

BS_THE_ANALYST
14 - Magnetar
14 - Magnetar

@Rhaldhar Pretty sure you can do the following:
1. Click the settings cog and then click on Partner Data License Manager:

BS_THE_ANALYST_1-1681208130255.png

 


2. Change e-mail where it says Machine Serial Number:

BS_THE_ANALYST_2-1681208170523.png


All the best,
BS

 

All the best,
BS

LinkedIN

Bulien
Rhaldhar
8 - Asteroid

Hi, below screen email id needs to be changed. however unable to see option.

 

Rhaldhar_0-1681209280758.png

Thanks.

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